Medical Reception
About this course
This Medical Reception course addresses the administrative and customer service skills required to work in a medical environment. This includes reception in a general practice, hospital or care facility.
What you will learn
- Telephone techniques suitable for a medical setting
- Emergency procedures
- Medical records
- Non-clinical triage
- Appointment making using Best Practice Software
- Patient billing using Best Practice Software CPR which is a requirement for practices registered with the Royal Australian College of General Practitioners (RACGP)
- HLTAID009 Provision of Cardiopulmonary Resuscitation (CPR)
Entry Requirements
- All students must:
- Be a minimum of 17 years of age;
- Be an Australian or New Zealand citizen;
- Not be attending school;
- Be able to read, understand and interpret written information
- A reasonable degree of physical fitness is required, as CPR must be performed continuously, for a minimum of 2 minutes, on both adult and child manikins.
Delivery
This course is delivered 2 days per week for 2 weeks from our Rosebud and Hastings Campuses. Sessions run Tuesday and Thursday from 9:30am to 3:00pm.
Assessment
The assessment in this course involves non-formal classroom-based workshops and practical tasks. Students will be assessed based on the principles of competency-based training. Upon successful completion, students will be issued with nationally recognised Statement of Attainment (CPR only) and a Certificate of Completion.
Course Fees
Government subsidised concession fee: $14.40*
Government subsidised tuition fee: $72.00*
Fee for Service: $495.00
*This course is subsidised by the Victorian Government through Adult, Community and Further Education (ACFE). Eligibility criteria applies.
How to enrol
You can send an online course enquiry or email us at: learn@advance.vic.edu.au
Or call 5986 4623