All of our trainers have ‘real world’ experience and are focused on catering to diverse learner needs and styles.


Our programs have been specifically designed to develop practical skills that can easily be put into action in a workplace setting.


We know you will be confident as well as competent when you complete one of our courses.
Our small class sizes mean that you will get the individual attention and assistance you require as soon as you need it.


Our learning is flexible and can quickly be adapted to suit every requirement.


Quality Assessment



Assessment is the process of collecting evidence and making judgments about the extent to which a person demonstrates the knowledge and skills as set out in the standards or learning outcomes of a unit of competency. To make certain that assessments are not a stressful activity, our trainers/assessors take care to ensure that they are conducted in a relaxed and friendly atmosphere.


They should not be regarded as an examination. Your assessor simply needs to know which competencies you have mastered and which competencies require further practice. A range of methods and tools will be used in the assessment process including:


  • Activities that will be assessed during class time;
  • Activities that will need to be completed as assignments at home;
  • Activities that will be assessed during practical placement;
  • Holistic assessment tasks that will encompass a number of units.



Students who have been deemed as Not Yet Competent may be re-assessed on an assessment task up to three (3) times before a Not Competent result is recorded for a Unit of Competency. Students may then re-enrol in the unit and pay the re-assessment fee (applicable to fee for service students only) and/or lodge an appeal about the assessment decision by following the PP22 Complaints and Appeals Policy and Procedure.


Student Reassessment Procedure:


(i) Student books in for re-assessment with the relevant assessor;

(ii) Students will be provided with a confirmation of the date, venue and time of the re-assessment;

(iii) Students will be provided with the results of the re-assessment within 14 working days of the re-assessment taking place.


Recognition of Prior Learning and Credit Transfers

RPL: Advance recognises that participants may be able to demonstrate some or all of the competencies for this qualification. This competency may have been gained through previous learning, through work and life experiences, through employment experience and/or previous formal education and training.


We do not offer an RPL service for this qualification. Applicants who wish to apply for RPL will be provided with contact details for local RTOs who offer the service.

CT: Credit Transfer is available for learning completed as part of an accredited qualification that has been identified as being equivalent to unit/s of competency, which has been previously awarded.


Please contact Advance’s Administration Officer for details about the CT application procedure. There is no cost associated with the Credit Transfer process.



Participants assessed as competent in all units receive a Nationally Recognised qualification.


Cheating and Plagiarism

Cheating and plagiarism in any form is unacceptable and will be treated by Advance as an extremely serious matter. Your assessor will take all reasonable steps to minimise plagiarism and/or cheating by making candidates aware of the importance of integrity to the learning process, the correct procedure for submitting work and for referencing resources. The Advance Plagiarism and Cheating policy and procedure provides clear definitions and outlines the process that will be followed if a candidate is suspected of breaching the cheating and plagiarism policy. This is discussed in detail during course induction.