About this course
The Medical Receptionist course will enable participants to enhance their current administrative and customer service skills to suit a medical environment. This could include reception in general practice, hospitals or care facilities.
What you will learn
The course will include:
Telephone techniques in a medical setting
Appointment making using Best Practice Software
Patient billing using Best Practice Software CPR which is a requirement for practices registered with the Royal Australian College of General Practitioners (RACGP)
All participants must:
– Have basic computer skills
– Be able to read, understand and interpret written information. Individuals with a disability are encouraged to apply.
4 days total – 2 days per week (Tuesday and Thursday) 9.30-3.00pm
This course is delivered 2 days per week for 2 weeks from our Rosebud and Hastings Campuses. Sessions run Tuesday and Thursday from 9:30am to 3:00pm.
The assessment in this course involves non-formal classroom-based workshops and practical tasks. Upon successful completion, participants will be issued with a Certificate of Participation. Please visit our course calendar to find out when the next course is being held.
Fees and Charges
Fee for Service: $495.00
If you have a debt from fines (eg infringement notices) participation in this course may be able to reduce it.
This course is an approved Work and Development Permit Scheme activity.