Provide Responsible Service of Alcohol (RSA)

If you work, or want to work for licensed premises that hold a general, on-premises, packaged liquor or late night licence you must successfully complete a Responsible Service of Alcohol (RSA) course approved by the Victorian Commission for Gambling and Liquor Regulation (VCGLR).


Prospective employers may require you to have an RSA certificate prior to employing you.


In order to successfully undertake the qualification candidates need to possess English language and literacy competence that will enable them to provide clear information, ask questions, listen to and understand instructions and communicate effectively with others.


Course includes:

  • Alcohol and the Law
  • Employee Responsibilities
  • Consumer Responsibilities
  • Facts about Alcohol
  • Responsible Serving
  • Refusal of Service



Employment in roles such as, or progress to qualifications:

Bartender – Retail liquor sales attendant – Waiter



This course is classroom-based and delivered over one session



Due to meeting the requirements of the Victorian Commission for Gambling and Liquor Regulation (VCGLR), a test is administered at the end of the training. Successful completion is required to be issued with this licence.



Advance respects and values everyone regardless of their gender, sexual orientation, disability, age, ethnicity, race or religion. Individuals with a disability are encouraged to apply.

We are committed to child safe practices and equality for all.

This training is delivered with Victorian and Commonwealth Government funding.

The student tuition fees are subject to change given individual circumstances at enrolment.