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Hospitality Essentials

About this course

This course gives you hands-on experience in food preparation, coffee making, serving alcoholic beverages, customer service and workplace hygiene and cleanliness.

It is suited to participants with some hospitality experience who are looking to refresh their knowledge and skills.

What you will learn

You will learn about:

Food and workplace hygiene;
– Customer service;
– Front of House;
– Safe work practices;
– Barista Basics.

This course includes the following nationally accredited units of competency:
SITHFAB021 Provide responsible service of alcohol^
SITXFSA005 Use hygienic practices for food safety

Entry Requirements

All participants must:

– Be a minimum of 17 years of age (^ participants cannot work with or serve alcohol until 18 years of age);
– Be an Australian or New Zealand citizen;
– Not be attending school;
– Be able to read, understand and interpret written information.

Individuals with a disability are encouraged to apply.


This course is delivered over 4 days from all campuses. Sessions run Tuesday to Friday from 9:30am to 3:00pm.

Please visit our online course calendar to find out when and where the next course is being held.

Course Fees

Government subsidised concession fee: $5.00*
Government subsidised tuition fee: $26.00*
Materials fee: $30.00

*This course is subsidised by the Victorian Government through Adult, Community and Further Education (ACFE). Eligibility criteria apply.

How to enrol

You can send an online course enquiry or email us at: