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FSK20119 Certificate II in Skills for Work and Vocational Pathways

About this course

This qualification is ideal for participants who require assistance and support to prepare for work or further education. 

This qualification has been tailored for the hospitality industry.

What you will learn

This qualification includes the following units of competency:

FSKLRG011 Use routine strategies for work-related learning
FSKNUM014 Calculate with whole numbers and familiar fractions, decimals and percentages for work
FSKNUM015 Estimate, measure and calculate with routine metric measurements for work
FSKLRG018 Develop a plan to organise routine workplace tasks
FSKLRG009 Use strategies to respond to routine workplace problems
FSKLRG010 Use routine strategies for career planning
FSKOCM007 Interact effectively with others at work
FSKRDG010 Read and respond to routine workplace information
FSKWTG009 Write routine workplace texts
FSKDIG001 Use digital technology for short and basic workplace tasks
SITHIND002 Source and use information on the hospitality industry
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
SITXFSA001 Use hygienic practices for food safety

Entry Requirements

All participants must:

– Attend a pre-enrolment information session;
– Complete a language, literacy and numeracy assessment;
– Have basic computer and internet skills.

Individuals with a disability are encouraged to apply.


The following employment pathways may include:

– Bar or cafe attendant;
– Food and beverage attendant;
– Room attendant;
– Front desk/Reception.

Further study pathways include:

– SIT20316 Certificate II in Hospitality
– SIT30616 Certificate II in Hospitality

Note: This RTO may not offer all qualifications listed above as possible pathways.


This qualification is delivered 5 days per week for 24 weeks from all campuses.

Please visit our online course calendar to find out when and where the next course is being held.

Course Fees

Government subsidised concession fee: $68.95*
Government subsidised tuition fee: $344.75*

*This training is delivered with Victorian and Commonwealth Government Funding.  Eligibility criteria apply.
Student tuition fees are subject to change given individual circumstances at enrolment.

How to enrol

You can send an online course enquiry or email us at: