This qualification may be used as a pathway qualification into community services work and may apply specifically to:
Workers who support individuals by providing a first point of contact in a crisis situation and referral to a broad range of services, or
Workers in residential facilities and/or in community services under direct or regular supervision within clearly defined organisation guidelines and service plans
In order to successfully undertake the qualification candidates need to possess English language and literacy competence that will enable them to provide clear information, ask questions, listen to and understand instructions and communicate effectively with others.
|CHCCOM001||Provide first point of contact|
|CHCCOM005||Communicate and work in health or community services|
|CHCDIV001||Work with diverse people|
|BSBWOR202||Organise and complete daily work activities|
|FSKLRG09||Use strategies to respond to routine work problems|
|FSKOCM07||Interact effectively with others at work|
|FSKRDG10||Read and respond to routine workplace information|
|HLTWHS001||Participate in workplace health and safety|
|HLTAID003||Provide first aid|
|FSKLRG11||Use routine strategies for work-related learning|
Pathways to higher level qualifications such as:
Certificate III in Individual Support (Ageing, Home & Community)
Certificate III in Individual Support (Ageing)
Certificate III in Individual Support (Disability)
Employment in roles such as:
Personal Care Attendant Youth Worker Childcare Assistant
The volume of learning for a certificate II is 600- 1200 hours (0.5-1 year). As a component of this, program delivery is a minimum of 442 hours in this instance, comprising four elements.
The difference between volume of learning requirements and this instance of program delivery is justified by analysis of Advance Community College data from 2012 – 2014 which indicates that the average time taken by individuals assessed as being at ACSF Level 1 (approximately Year 8) in all core skill areas and with little or no community services industry experience to develop essential skills, knowledge and demonstrate competence to the standard expected in the workplace for this qualification is 442 hours (21weeks @ 21 hours per week).
Learners may take up to 12 months from their enrolment date to complete the program however this will differ from individual to individual according to specific learning needs and prior experience. This will be determined at the pre-enrolment interview and an Individual Training Plan will be developed by the Career Practitioner.
- 197 hours classroom based training workshops. These are delivered in 14 week blocks (2 days per week). A timetable outlining when each unit will be delivered is provided to students at enrolment. This may be increased if the trainer/assessor feels that a participant requires further time for practice and consolidation and it may be decreased for individuals who are able to demonstrate that they have relevant existing skills, knowledge and experience.
- Approximately 75 hours of unsupervised self-paced learning/ consolidation/practice. This may be increased if the trainer/assessor feels that a participant requires further time for practice and consolidation and it may be decreased for individuals who are able to demonstrate that they have relevant existing skills, knowledge and experience).
- 95 hours Advance P3 and Explore Your Options programs
- 75 (approximately) hours assessment activity to provide students with the opportunity to demonstrate skills and knowledge across a range of environments and contexts relevant to the unit (this may be increased if the assessor feels that a participant requires further time to demonstrate competence and it may be decreased for individuals who are able to demonstrate that they have relevant existing skills, knowledge and experience).
Advance respects and values everyone regardless of their gender, sexual orientation, disability, age, ethnicity, race or religion. Individuals with a disability are encouraged to apply.
We are committed to child safe practices and equality for all.
This training is delivered with Victorian and Commonwealth Government funding.
The student tuition fees are subject to change given individual circumstances at enrolment.