This qualification is an ideal entry level qualification to work in a business environment. The qualification is generic, providing an overview of topics such as OHS, customer service and computer usage. Typically, individuals accessing this qualification possess little or no experience and wish to develop knowledge and skills to work within a business environment.

 

In order to successfully undertake the qualification candidates need to possess English language and literacy competence that will enable them to provide clear information, ask questions, listen to and understand instructions and communicate effectively with others.

Certificate II in Business

Units include:

BSBWHS201 Contribute to health and safety of self and others
BSBCUS201 Deliver a service to customers
BSBIND201 Work effectively in a business environment
BSBINM201 Process and maintain workplace information
BSBCMM201 Communicate in the workplace
BSBITU201 Produce simple word processed documents
BSBITU202 Create and use spreadsheets
BSBITU203 Communicate electronically
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology

 

Pathways

Pathways to higher level qualifications such as:

Certificate III in Business – Certificate III in Business Administration

 

Employment in roles such as:

Administration Assistant – Receptionist  – Data Entry Operator

 

Delivery

volume of learning for a certificate II is 600 – 1200 (0.5 – 1 year). As a component of this, the amount of training provided in this instance of course delivery is a minimum of 539 hours, comprising five elements.

The difference between volume of learning requirements and this instance of program delivery is justified by analysis of Advance data from 2012 – 2014 which indicates that the average time taken by individuals assessed as being at ACSF Level 1 (approximately Year 8) in all core skill areas and with little or no business experience to develop essential skills, knowledge and demonstrate competence to the standard expected in the workplace for this qualification is 539 hours (26 weeks @ 21 hours per week).

Learners may take up to 12 months from their enrolment date to complete the program however this will differ from individual to individual according to specific learning needs and prior experience.  This will be determined at the pre-enrolment interview and an Individual Training Plan will be developed by the Career Practitioner.

 

Program Elements

  • 224 hours classroom based training workshops. These are delivered in 16 week blocks (2 days per week). A timetable outlining when each unit will be delivered is provided to students at enrolment This may be increased if the trainer/assessor feels that a participant requires further time for practice and consolidation and it may be decreased for individuals who are able to demonstrate that they have relevant existing skills, knowledge and experience.
  • Approximately 80 hours of unsupervised learning/ consolidation/practice. This may be increased if the trainer/assessor feels that a participant requires further time for practice and consolidation and it may be decreased for individuals who are able to demonstrate that they have relevant existing skills, knowledge and experience).
  • 60 hours practical placement (this may be increased if the trainer/assessor feels that a participant requires further time for practice and consolidation)
  • 95 hours P3 and Advance Explore Your Options Programs

80 (approximately) hours assessment activity to provide students with the opportunity to demonstrate skills and knowledge across a range of environments and contexts relevant to the unit (this may be increased if the assessor feels that a participant requires further time to demonstrate competence and it may be decreased for individuals who are able to demonstrate that they have relevant existing skills, knowledge and experience).

 

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The student tuition fees are subject to change given individual circumstances at enrolment.

*This training is delivered with Victorian and Commonwealth Government funding. Individuals with a disability are encouraged to apply.*

Advance has been providing training and employment pathways for over 30 years and is a respected training provider on the Mornington Peninsula.

A member of the Learn Local Mornington Peninsula Network (LLMPN)

TOID: 4016