This short course has been specifically designed for people who are looking to enhance their skills, change career path and gain employment in Hospitality/Tourism. The program provides an opportunity to develop key employability skills, explore pathways to employment and explore the world of work.


In order to successfully undertake the qualification candidates need to possess English language and literacy competence that will enable them to provide clear information, ask questions, listen to and understand instructions and communicate effectively with others.


Course includes:

Employer expectations and responsibilities

Industry visits

Hidden possibilities

Product knowledge

Customer service and communication

Food and beverage service

Prepare and serve espresso coffee

Prepare and serve mocktails and cocktails (no alcohol)


Accredited units

SITXFSA101 Use hygienic practices for food safety (Food Handling)

SITHGAM201 Provide responsible gambling services (RGS)


Industry standard/licence

Provide responsible service of alcohol (RSA)


Work in a small group to:

Explore the industry

Identify current employment opportunities

Explore your current skills

Identify skill gaps



Progress to further qualifications or employment in roles such as:

Bar Attendant                            Gaming Attendant                 Barista

Certificate II in Hospitality     Certificate II in Tourism



This course is delivered via blended learning, which is a combination of in class and self paced study.

The course is delivered over 15 sessions, 9.30am-2.30pm, over nine weeks, and includes work placement.

Delivery days: Various


The student tuition fees are subject to change given individual circumstances at enrolment.

Individuals with a disability are encouraged to apply.


This course is funded by the Victorian Government through Adult Community Further Education


Advance has been providing training and employment pathways for over 30 years and is a respected training provider on the Mornington Peninsula.


A member of the Learn Local Mornington Peninsula Network (LLMPN)


For more information
Telephone Advance on 5986 4623 or call in to 1/16 Henry Wilson Drive Rosebud.


Why Choose Us

All of our trainers have ‘real world’ experience and are focused on catering to diverse learner needs and styles.

Our programs have been specifically designed to develop practical skills that can easily be put into action in a workplace setting.

We know you will be confident as well as competent when you complete one of our courses.

Our small class sizes mean that you will get the individual attention and assistance you require as soon as you need it.

Our learning is flexible and can quickly be adapted to suit every requirement.


Refunds based on deferment or cancellation of a course by Advance

Advance reserves the right to defer or cancel a course, change course start dates, or change course curriculum/programs at any time. In the case where Advance cancels a course prior to its commencement date all monies paid to Advance will be refunded within 10 working days.

Where Advance cancels a course before its expected end date, the balance of fees paid for that portion of the course not yet delivered will be refunded within 10 working days.

In the case of a course start date being deferred, and the new date is unacceptable to the student, all monies paid to Advance will be refunded within 10 working days of notice of the rescheduling.


Refunds based on student requests –

If a student withdraws, by written notice at any time up until 4 weeks after the scheduled commencement date of the course, Advance will refund all fees and charges paid by or on behalf of the student.

If a student withdraws from only part of an enrolment Advance will refund only the portion of the fees applicable to that part of the training.

If a student has paid a fee for tuition that is no longer required because of RPL, Advance will refund an amount equal to the difference between the tuition fee paid and the tuition fee payable for the adjusted hours of tuition that are to be undertaken.


Advance reserves the right to change or cancel courses and/or change dates, fees and times when necessary.